John Kevin Kevin Cornwall personal office @cox.net kevin-cornwall http://flytrapinteractive.com/~personal/resume/index.asp California San Diego User Experience Designer Certona Certona USA CA San Diego 2013-02 Re-design administration and reporting application for Certona’s industry-leading personalization engine. Research and integrate business goals and user data. Design navigation, user flows, screens and controls. Create interactive prototypes. Conduct usability testing. Identify design patterns and produce style guide. Available upon request Bloomberg (via Zuna Infotech) Bloomberg (via ZunaInfotech) USA IN Kokomo 2012-10 2013-02 Design web application for accessing and searching archived email for Bloomberg BVault end-users. Originate requirements, conduct competitive analysis, specify flow, features and functionality. Interactive design and prototype development (JQuery/AJAX). Supports 55 billion e-mails, tens of thousands of end-users from over 240 companies. Competitive Assessment Comparison table of email appliction features for identifying industry best practices. http://flytrapinteractive.com/~personal/resume/bloomberg/Competitive_Assessment.pdf User Stories/Prototype Features Comparison table for tracking user stories against features and functionality implemented in the prototype. http://flytrapinteractive.com/~personal/resume/bloomberg/EUS_User Stories.pdf Prototype screenshots Design/prototype features clean MS Office(2013) style, resizable, scrolling panels, list sorting/ordering, element mult-selection, live AJAX calls to demo database, with search combobox + advanced search, keyword highlighting. http://flytrapinteractive.com/~personal/resume/bloomberg/EUS_Prototype_Screenshots.pdf Quality Term Life Quality Term Life USA CA San Diego 2012-07 2012-10 Site design and development for premium term life insurance site. Originate requirements and design website for web-based application / marketing site. Integrate data returned from CGI engine for real-time life insurance quotes. In-depth competitive analysis, customer demographic and SEO research to inform interactive design and optimize conversion. Quality Term Life Design, content, and development of site for term life insurance marketing, product information, and quoting application. http://www.qualitytermlife.com Wireframes Layout and interaction design for the main application pages. http://flytrapinteractive.com/~personal/resume/QTL-wireframes.pdf Object Information Services, Inc BMC Software USA TX Houston 2011-07 2012-07 Enhance user experience of website for world leader in IT service management software. SP 500. Identify and design opportunities for rich interactivity, prospect conversion, and engagement retention. Innovate personalized view of content, resources, and support by customer-role and activity. Redesign experience for education, support, communities and B2B web-based activities. Write, implement and conduct site-wide user survey. Define UX processes and structure: write guidelines and develop templates for UX deliverables library. Stakeholder Presentation Summary of project scope, research, and results for stakeholders for education portal redesign. Includes high-level presentation of value proposition, business goals, competitive analysis, content inventory, personas, user stories, metrics analysis, surveys, user-testing, site-maps, wireframes... all of the deliverables that went into forming the final design. http://flytrapinteractive.com/~personal/resume/bmc/Stakeholder_Presentation.pdf Interactive Wireframes Clickable wireframes used for remote user testing of new design (annotations were removed for testing). http://flytrapinteractive.com/~personal/resume/bmc/Interactive_Wireframes.pdf Test Script Used for testing the interactive wireframes, above. http://flytrapinteractive.com/~personal/resume/bmc/Education_Testing_Script.doc Storyboard The storyboard brings the user scenarios to life. http://flytrapinteractive.com/~personal/resume/bmc/Storyboard_User_Stories.pdf Competitive Assessment Research findings on competitors products. http://flytrapinteractive.com/~personal/resume/bmc/Competitive_Analysis.ppt Competitive Analysis Guidelines UX team guidelines for doing the competitive analysis. http://flytrapinteractive.com/~personal/resume/bmc/Competitive_Analysis.ppt Apex Systems Sony Electronics USA CA San Diego 2010-05 2011-07 Lead interaction design and information architecture for VAIO Care 7, merging several, wildly disparate applications into a single, clear and cohesive user interface on VAIO PC systems. Installed on over 100 million computers! Transformed Sony added-value software from sore-point to selling feature. Contribute to product and process innovation across teams, departments, countries (received the top internal Sony Electronics award, worldwide). Analyze demographic, metrics, and usability data. Deliver scope documents, design concepts, competitive analysis, content inventory, personas, user stories, use cases, flows, wireframes, and visual and interaction design patterns. Manage translation in 34 languages. Installed on over 100 million computers! VAIO Care 7 Sony's Promotional Page. Includes video presentation. Overview and screenshots. Cool! Far from your standard desktop utilities' user experience - which is the point! http://esupport.sony.com/US/VAIOCare VAIO Care Storyboard Screen flow of the application's interactive experience detailing navigation, layout, and controls. http://flytrapinteractive.com/~personal/resume/sony/Storyboard.pdf Design Brief Summary of user experience design work, concepts, resulting requirements, and subsequent design. http://flytrapinteractive.com/~personal/resume/sony/VAIO_Care_7.0_Design_Brief.pdf UI Specification-excerpt The UI Specification captures the design and functional requirements for artists and developers to work with and for QA to test against. http://flytrapinteractive.com/~personal/resume/sony/VAIO_Care_7.0_UI_Spec_Sample_Page.xls Collabera Hewlett-Packard (HP) USA CA San Diego 2009-12 2010-05 Interaction design for Web-based HP printer apps, worldwide, on device-embedded screen. Design, iterate, and deliver annotated wireframes for small-format, printer-embedded experiences. Work closely with internal stakeholders and external partners, representing major brands, to gather requirements. Standardize UX templates, archetypes, and pattern libraries. Design Brief Concept flow, wireframes, comps for web-based printer app (france24). http://flytrapinteractive.com/~personal/resume/hp/france24_SIPs_design_brief.pdf Axure Prototype Interactive prototype for small-format, web-based printer app (france24). http://flytrapinteractive.com/~personal/resume/hp/SIP_Prototype Eastgate Technologies LPL Financials USA CA La Jolla Shilpa Shilpa Shukla business office shilpa.shukla@lpl.com 2009-08 2009-12 Responsible for LPL Financial web-based applications used by over 20,000 financial advisors. Collect and analyze user metrics and feedback. Develop checklists, templates and procedures. Design and conduct interviews, surveys, A/B testing, and ethnographic research. Analyze and report findings with clearly documented interpretations and recommendations for business and design teams. Survey Report Survey study proposal and draft. http://flytrapinteractive.com/~personal/resume/lpl/Survey_Proposal.doc Interview Report Findings from customer interviews http://flytrapinteractive.com/~personal/resume/lpl/Interview_Report.doc Executive Presentation Aggregate findings from analysis of customer surveys and interviews. http://flytrapinteractive.com/~personal/resume/lpl/Report_RC_Menu_Study.pps Sapphire Technologies Verizon Communications USA VA Weston Helen Helen Ulan business office helen.c.ulan@verizon.com 2004-03 2009-08 Responsible for all Verizon Internet registration and installation applications: including FiOS, DSL, Verizon Windows Live!, Verizon Yahoo!, and Verizon AOL. Designed multiple Verizon.net areas: including Account Management, Whats Next, and Broadband Essentials and Extras self-care. Lead the front-end requirements, information architecture and interaction design for registration and software installation of all Internet access products (including installation CD), plus dozens of Verizon.net/MyAccount pages. Coordinate with requirements and product owners to translate business objectives into creative strategies and functional designs. Synchronize user experience across domains, partners, and platforms. Collaborate with creative on graphic design. Write clear and concise on-screen content and print collateral. Direct, analyze and apply contextual user research. VOL Pre-Registration Storyboards (high-resolution) for Pre-Registration of VOL Internet access products. http://flytrapinteractive.com/~personal/resume/VerizonExamples/Pre-Registration_Storyboard.ppt Heuristic Analysis of VZ Central site Heuristic report of previous issues with consumer portal that informed the current site design. http://flytrapinteractive.com/~personal/resume/VerizonExamples/VZ_Central_Heuristic_Analysis.doc VZ Hub Installer flow chart Flow chart for installation of VZ Hub on the device. http://flytrapinteractive.com/~personal/resume/VerizonExamples/VZOne_screenflow.pdf Site Map Selected pages from site map for SMB portal. http://flytrapinteractive.com/~personal/resume/VerizonExamples/SiteMap.pdf Kevin Cornwall TRI MARINE INTERNATIONAL US CA San Pedro Joe Joe Hamby business office joehamby@tmispore.com.sg 2003-10 -Ongoing End-to-end site design, development, and maintenance for one of the world's largest tuna fishing companies. Gather requirements and content from stakeholders, worldwide. Deliver wireframes, prototypes, information architecture, original content, graphic design, as well as front and back end code. Implement secure document management application for sharing proprietary business documents. Tri Marine International Complete design and development of extensive site http://www.trimarinegroup.com/ Kevin Cornwall TRANSWESTERN PUBLISHING US CA San Diego Geri Geri Suster business office defunct 2003-01 2003-04 Created online Graphics Process Manual for 4th largest yellow pages company, nationally. Wrote, designed and developed comprehensive, interactive training manual detailing policy and procedures for all skills in the TWP Graphics dept. Replaced dozens of assorted, unusable printed manuals. Graphics Training Manual DreamWeaver templates with locked page areas for safe editing by TWP staff. Multi-dimensional JavaScript array for central management of navigation on all pages. http://flytrapinteractive.com/~test/twp/overview/ GATEWAY, INC GATEWAY, INC US CA Poway Emmitt Emmitt Summers business office hey@esum3.com Award winning (ASTD), UI design and development of Flash and HTML templates for WBT (Web Based Training). Used in blended learning for 10,000 plus Gateway employees. Research, create and produce training content. Design and develop Flash templates for trainers. Mentored ID team. Innovated a DHTML format for web-based interactive video presentations. Network Basics Flash CBT introducing networking fundamentals http://flytrapinteractive.com/~personal/networking/ Servers Flash CBT on new Servers line http://flytrapinteractive.com/~personal/servers/ Prototype: Model Store (Internet Explorer, only) Windows Media video-driven interactive web page http://flytrapinteractive.com/~personal/videoTraining/modelstore/video-driven.html 2002-07 2003-04 Raging Mouse URI, INC US CA Beverly Hills David David Trout business office defunct 2002-11 2003-01 Redesign user experience for Advertising Campaign Management application used by URI media buyers to manage budgets and RFPs for international TV ad campaigns, which had been completely unusable by staff. Contextual inquiry, task analysis, and use cases. Design and prototype innovative web-based application with extensive JavaScript to function like an Excel spreadsheet, including "sheets" and tables complete with calculating rows, columns, and shortcut key navigation. Tranformed a confusing and costly application into an intuitive one for staff and international clients to use. Hi-resolution wireframes Proposal for http://flytrapinteractive.com/~personal/resume/uri/URI_Prototype.pps Prototype: Worldwide Ad Budget Allocation (Internet Explorer, only) Click in the dollar amount and percentage cells to adjust budgets. Use arrow keys and TAB to navigate - Excel-like. http://flytrapinteractive.com/~personal/resume/uri/budget.html Prototype: RFP creation (Internet Explorer only) A detailed RFP can be created and sent to individual stations for planning. Adjusting number of spots, cost, number of viewers or target percentage updates cell data throughout the page and its "sheets" (Note: some functions will not work.) http://flytrapinteractive.com/~personal/resume/uri/rfp.html Kevin Cornwall RESUMEBUILDERS US CA San Diego Robert Bob Sweigart business office bsweigart@cox.net 2001-12 2002-01 Complete site design and development for resume writing company handles 1000's of resumes, annually. Requirements, user interface design and development. Inquiry form allows applicants to attach and submit resumes to the attention of company consultants. Resumebuilders Site design with clean, "call-to action" look-and-feel. http://www.resumebuilders.net/ SECURIFY SECURIFY US CA Palo Alto Kim Kim Mcpherson business office defunct 2000-07 2001-09 Design and protype Web UI for network security data mining and reporting application (now McAfee Network User Behavior Analysis). Task analysis, use cases, information flow, user interface design and front-end prototyping, with extensive JavaScript, for web-based network security monitoring and reporting. SecurVantage Dashboard Prototype of application for network security monitoring and reporting. http://flytrapinteractive.com/~personal/resume/securVantage/SecurVantage-Dashboard_prototype.jpg User Workflow (hi-level view) Wireframes for user workflow developed from use cases. http://flytrapinteractive.com/~personal/resume/securVantage/svsSiteMap.pdf SecurVantage Help Wrote, designed and developed JavaScript driven online help system; also wrote content included for the user manual. javascript:window.open('http://flytrapinteractive.com/~personal/resume/securVantage/help/index.html', 'helpWin','location=no,scrollbars=yes,resizable=no,menubar=no,toolbars=no,directories=no,width=800,height=800') Kevin Cornwall SHIPPERS NETWORK US CA Carlsbad Joe Joe Hamby business office joehamby@tmispore.com.sg 2000-01 2000-07 Direct design and front-end development of Managed Service Provider application used by shippers to manage freight shipments as well as by independent carriers to manage assets. Responsible for hiring, managing and mentoring team members. Also, design and develop corporate web site. Gather user requirements, define use cases, and determine information architecture. Multiple interfaces for data interactivity included Web, wireless, and fully automated transactions via EDI and XML. Prototype: Shippers Dashboard (functional prototype) Freight shippers can seek carriers and manage shipments. http://flytrapinteractive.com/~personal/resume/shippers/shipper/ Prototype: Carriers Dashboard Freight carriers can quote rates for shipments and manage assets. http://flytrapinteractive.com/~personal/resume/shippers/provider/ Shipper's Workflow (hi-level) Wireframes for user workflow developed from use cases. http://flytrapinteractive.com/~personal/resume/shippers/ShippersFlow.pdf Anacomp TRAVELER'S INSURANCE US CT Hartford Jim Jim Macpherson business office defunct 1999-12 2000-03 Design and prototype document storage and retrieval application to provide online access to insurance forms, customer policies and riders. Task analysis and user interface replaced central printing and Fed-Ex-ing of 11,000 insurance forms, policies and riders per day! Insurance Document Management Static demo for searching and retrieving of insurance documents. http://flytrapinteractive.com/~personal/resume/travelers/ Anacomp ANACOMP US CA Poway Nelson Nelson Sanchez business office nsanchez@anacomp.com 1999-01 1999-11 1) Design and prototype UI for search and viewing of indexed financial records for high-volume document retrieval application of customer phone and insurance legal records and documents for Fortune 500 companies. 1) Redesigned unusable UI. Analysis and modification recoding (server-side JavaScript) of undocumented backend template files. Internet Document Services Screen-shots of application for searching and retrieving of customer financials. http://flytrapinteractive.com/~personal/resume/ids/ Kevin Cornwall EMPLOYEE TRAINING INSTITUTE US CA San Diego Robin Robin Carvajal business office rcarvajal@sdccd.edu 1998-01 1999-01 Complete site design and development for public department of the San Diego Community College District. Dynamic course listings with web administration of the courses database, plus events calendar. Design and develop award winning series of online training modules:" Web Marketing for Businesses". ETi- Workplace Learning Screen-shots of original site design http://flytrapinteractive.com/~personal/Eti/ Courses Administration (demo) Application for managing quarterly class schedule. http://flytrapinteractive.com/~personal/etiseminars/courses_admin.cfm High School National Merit (N/A) Finalist University of CA, Santa Cruz BA 1980 Cultural Anthropology An innovative user experience designer, information architect, and interaction designer with more than 12 years experience in interactive design. Exceptional problem solving, communications, and analytical skills, with expertise in: An innovative user experience designer, information architect, interaction designer and user interface designer with more than 10 years experience in interactive design. Principal strengths include optimizing user experience with information architecture, user scenarios, interaction and flow models, while conveying designs to business, development and testing teams with solid documentation. Exceptional problem solving, communications, and analytical skills. List below should be divisible by 3 to fit in 3 col table format Soft skills: broad experience, big picture focus, ardent user advocacy, ability to translate complex business and technical requirements into elegant, usable solutions which exceed expectations, and clearly conveying designs to business, development and testing teams with solid documentation.