portfolio - client list
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Verizon -
Verizon registers 15,000 HSI and FiOS customers each week through their online application. fTi provided the information architecture, designed the layout, and wrote the copy to clearly guide the user experience.
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Verizon Shop -
Verizon Shop offers value-added services (VAS) for ISP customers. fTi was asked to design the user experience for the more complicated products, complex user processes like coupons, as well as the VAS self-care pages.
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Tri Marine International -
Tri Marine International is one of the largest tuna supply companies in the world. fTi did end-to-end site web design and development — from concept to implementation — including a secure enterprise document management and sharing application.
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Travelers Insurance -
fTi designed the flow and front-end functionality for Travelers online document storage and retrieval application replaced central printing and Fed-Ex of 11,000 insurance forms, policies and riders per day!
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Gateway Computers -
Gateway called on fTi to design and develop several of their highly interactive online learning modules in Flash for Gateway managers and sales reps. Award winning (ASTD).
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TransWestern Publishing -
Yellow pages giant, TransWestern Publishing, needed a comprehensive Graphics Process Manual. fTi's solution was to write, design and develop an online, interactive manual, detailing all policies and procedures for the TWP graphics dept.
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Securify SecureVantage -
Securify SecureVantage (now “McAfee Network User Behavior Analysis”) is a drill-down dashboard application for network security data mining and reporting. fTi provided task analysis, use cases, flow charting, user interface design and front-end prototyping.
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Shippers Network -
Kevin Cornwall was the Director of User Experience for Shippers Network, a dotCom managed service provider for the transportation industry. With responsibility for all presentation layer design and functionality, including use cases, visuals, front-end code, as well as the corporate site.
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URI -
fTi re-designed URI's international TV ad campaign management application. UX analysis resulted in a usable application featuring innovative DHTML tables that work just like an Excel spreadsheet — complete with calculating rows and columns, layered sheets and shortcut key navigation.
featured work
Verizon
15,000 customers a week register their High Speed Internet service with Verizon. Failure of UX can mean the loss of a customer. After evaluating business goals, web metrics and usability studies, fTi wrote and designed the HSI installation CD, quickstart guide, and Verizon's registration site, as well as customer account management at www.verizon.net.
blog
Structures of Information
— watch this space for our new blog on the presentation and acquisition of information.
contact us
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© Copyright Kevin Cornwall, flyTrap interactive.